Terms & Conditions
Shipping Terms & Conditions
What qualifies FREE UPS GROUND SHIPPING?
- Continental USA delivery
- Orders that weigh 70Lbs or less
- Orders that must be able to ship UPS GROUND
What does not qualify?
- Orders using any method other than UPS Ground
- UPS 3-Day
- UPS 2nd Day Air
- UPS Next Day Air Saver
- UPS Next Day Air Early AM
- UPS Next Day Air
*Fees will apply
How is UPS shipping Calculated?
UPS shipping rates are calculated by a UPS calculated shipping cost function that measures packages by weight and dimensions. Rates will match actual UPS shipping rates.
* For large orders that may exceed weight & size, please contact us before purchase.
Do you offer international shipping?
Yes. Please contact our customer service department online or by phone prior to making the purchase.
*Please see our contact information
Can I submit my own shipping label?
Yes. Please contact our customer service department online or by phone prior to making the purchase.
*Please see our contact information
When will the orders ship?
Please allow one business day for orders to be processed. UPS orders are generally picked up between 1:00 – 2:00 pm US central standard time.
Can customers pick up their orders?
Yes. Customers can arrange local pick up. Please contact our customer service department online or by phone after the purchase has been made to arrange pickup.
Return Policy
Approval for the return of any defective Goods must be obtained from Seller prior to such return and any returned Goods must be identified by a “Return Authorization Number” provided by the Seller. Buyer should contact Seller to obtain a Return Authorization Number. If the return of Goods is approved, at Seller’s sole discretion, returned Goods must be securely packaged to reach Seller without damage. Goods may only be returned within sixty (60) days of purchase date.
In order to receive a full refund, the item will have to be sent back to the manufacturer for a full inspection.